A step-by-step checklist you can implement this week to improve your practice's search visibility

This checklist is designed for medical practice owners, office managers, and marketing coordinators who want to improve their practice's online visibility without hiring an agency immediately. It covers the foundations that every medical website needs, regardless of specialty, location, or practice size.

You'll get the most value if you:

• Operate a single-location or multi-location medical practice (physicians, dentists, dermatologists, orthopedists, etc.)
• Have a basic website already live (or are planning to launch one)
• Want to understand what professional implementation looks like before deciding to hire help
• Need to know which tasks are non-negotiable for HIPAA and FTC compliance

If your practice is brand new or you lack technical resources, this checklist also serves as a brief for an SEO partner—use it to evaluate whether agencies understand medical-specific requirements like HIPAA, ADA accessibility, and patient-privacy-safe review response.

Note: This is educational guidance, not legal or medical advice. Verify HIPAA and state medical board requirements with your compliance officer or legal counsel before implementation.

Medical websites operate under regulatory requirements that general business sites don't. Before tackling SEO, ensure these compliance items are solid. Skipping them exposes your practice to HIPAA violations, FTC false-advertising penalties, and loss of patient trust.

HIPAA & Patient Privacy

• Ensure your website is served over HTTPS (SSL certificate installed and enforced)
• Review contact forms: never ask for SSN, insurance numbers, or medical history via unencrypted forms
• Audit patient testimonials and case studies—they must never identify patients without written consent
• Document your privacy policy and make it visible on every page
• Disable comment sections or require pre-moderation to prevent unauthorized patient data in public areas

ADA Accessibility & FTC Compliance

• Test your website for WCAG 2.1 Level AA accessibility (screen reader compatibility, color contrast, keyboard navigation)
• Remove or clearly label before/after images—the FTC requires clear disclosure if they're not typical results
• Disclose any fees, waiting periods, or restrictions prominently on service pages
• Review testimonials: they must reflect typical results and include disclaimers if they don't

These aren't SEO tasks, but they're blocking issues. Finish them before optimizing further.

Technical SEO for medical practices focuses on crawlability, speed, and mobile usability. Google can't rank what it can't understand, and patients increasingly search on mobile.

Site Architecture & Crawlability

• Submit your sitemap to Google Search Console and fix any crawl errors reported
• Create a logical URL structure: /services/dermatology, /about/team/dr-smith, etc.
• Enable internal linking from the homepage to your top 10 service pages
• Remove or consolidate duplicate pages (e.g., contact-us, contact, contact-us-now)

Site Speed

• Run your site through PageSpeed Insights and aim for 75+ on mobile
• Compress images (TinyPNG or similar—don't just upload at large resolution)
• Enable browser caching and consider a CDN for multi-location practices
• Minimize JavaScript if your site uses heavy third-party scripts (appointment tools, patient forms, etc.)

Mobile & Core Web Vitals

• Test responsive design on iPhone and Android—all content should be readable without horizontal scrolling
• Ensure buttons and links are touch-friendly (48px minimum)
• Load Google Mobile-Friendly Test and address any issues
• Monitor Core Web Vitals in Google Search Console monthly

Speed and mobile optimization directly correlate with patient engagement. In our experience working with medical practices, a 1-second delay in page load reduces patient inquiries by a measurable margin.

Patients search with specific intent: "how much does X cost", "does my insurance work here", "what's the recovery time". Optimizing pages for these questions drives qualified traffic and reduces bounce rates.

Homepage & Primary Service Pages

• Homepage H1 should clearly state what you offer and where: "Orthopedic Surgery in [City]" (not "Welcome to Our Practice")
• Create dedicated pages for your top 5–10 services, not a single "Services" page
• Each service page must answer: What is it, why you need it, what to expect, cost range (if possible without legal risk), insurance, and a clear CTA to book
• Include your location, phone, hours, and directions on every page (footer minimum)

Content for Common Patient Questions

• Audit Google Search Console for "People also ask" questions for your specialty—create short answer sections addressing them
• Write FAQ sections targeting: cost/payment, insurance, wait times, preparation (e.g., "fasting before surgery"), aftercare
• Use local modifiers: "Dermatology in [City]" and "Best dermatologist near [ZIP]" on location pages

Meta Tags & Structured Data

• Write unique title tags (50–60 characters) for each service page—include the service name and location
• Write unique meta descriptions (120–155 characters) that address patient intent, not just generic practice info
• Add Schema.org markup for: Organization, LocalBusiness, MedicalBusiness, Doctor (if using individual provider pages), and BreadcrumbList
• Test schema with Google Rich Results Test before publishing

Many practices report that optimizing 10 high-intent pages generates 30–50% of their organic search traffic, even without a full content strategy.

For medical practices, local SEO is often more valuable than national SEO. Patients search for providers nearby, and Google prioritizes local signals in local pack results.

Google Business Profile Setup & Optimization

• Claim your Google Business Profile if you haven't already—verify via postcard or phone
• Fill out every field: business name (include location if multi-location), phone, hours, service categories, description (160 characters—explain what you offer, not just "medical practice")
• Upload 10+ high-quality photos: exterior, waiting room, treatment rooms, team, and before/afters (with proper disclaimers)
• Add your website URL and appointment booking link
• Enable messaging if you want to respond to patient inquiries directly in Google

Review Generation & Management

• Ask satisfied patients to leave reviews within 24 hours of their visit—email a direct link to your Google Business Profile review page
• Respond to every review—positive ones with a thank-you, negative ones with empathy and an offer to resolve offline
• Never ask patients to remove negative reviews or offer incentives for positive ones—this violates FTC guidelines
• Monitor reviews weekly in Google Business Profile or a reputation tool

Local Citation Building

• Claim and optimize your practice listing on Healthgrades, Zocdoc, Vitals, and specialty-specific directories
• Ensure Name, Address, Phone (NAP) consistency across all listings—use your primary practice address
• Add your practice to local directories (Chamber of Commerce, local hospital websites if applicable)

Note: Review responses must never disclose patient medical information or confirm/deny treatment. Keep responses brief and generic—offer to discuss details offline.

One-off web pages won't build the authority Google signals for medical searches. You need a content strategy that answers patient questions, establishes expertise, and links to itself.

Patient Education Content

• Create 5–10 blog posts answering common patient questions (e.g., "Signs you need a cardiologist", "Preparing for your first dermatology visit")
• Aim for 1,000–1,500 words per post and link each back to relevant service pages
• Publish one post per month minimum—consistency matters more than volume
• Use your specialist's name and credentials as byline to associate content with a real doctor

Team Pages & Provider Bios

• Create individual pages for each provider (doctor, nurse practitioner, PA) with credentials, photo, and specialties
• Include "about me" context: where they trained, their approach to patient care, any specializations
• Add schema markup for each provider using the MedicalBusiness and Person schema
• Link provider pages from homepage and relevant service pages

Internal Linking Strategy

• From homepage: link to top 5 service pages and key team members
• From service pages: link to related services (e.g., "Preventive Dentistry" links to "Teeth Whitening"), provider bios, and relevant blog posts
• From blog: link service pages naturally—don't force links, but use topically relevant anchor text

Authority for medical practices builds slowly. In our experience, most practices see measurable ranking improvements 4–6 months after consistent content publishing, though this varies by market competition and starting authority.

Patient reviews influence both Google rankings and patient decision-making. A practice with 50 five-star reviews will outrank competitors with no reviews, even if technical SEO is identical.

Building a Review Generation System

• Create a post-visit email template with a direct link to your Google Business Profile review page—send within 24 hours of visit
• Train front desk staff to ask satisfied patients for reviews at checkout (verbal requests work, but follow-up emails are more effective)
• Track review volume monthly and aim for at least 2–4 new reviews per month
• Don't penalize staff for negative reviews—focus on improving the patient experience instead

Response Protocol

• Positive reviews: Thank the patient by name, mention a specific detail they highlighted, and reinforce your commitment to care
• Negative reviews: Respond within 48 hours with empathy, apologize for their experience, and offer to address the issue privately—include an email or phone number
• Privacy: Never confirm or deny treatment, never request removal, and never offer discounts or incentives for leaving/removing reviews
• Monitor responses monthly—aim to reply to 100% of new reviews within one week

Reputation Monitoring

• Set up Google Alerts for your practice name and each provider's name
• Monitor Healthgrades, Zocdoc, and Vitals weekly for new reviews
• Consider a reputation tool (BrightLocal, Birdeye) if managing multiple locations

Disclaimer: Review management must comply with FTC and state medical board guidelines. Never attempt to suppress negative reviews or violate patient privacy in responses. When in doubt, consult your compliance officer.